Skip to content
Sunrise Tech Origin

AI chatbots

AI chatbots for your website and WhatsApp

Sunrise Tech Origin builds AI chatbots for websites and WhatsApp that answer common customer questions from your own business information, collect enquiry details to qualify leads, and hand the conversation to your team when a person is needed.

Book a free consultationSee pricing

Last updated:

How does an AI chatbot work?

A modern AI chatbot uses a language model to understand questions written in everyday words, and answers from information you provide, such as your services, prices, policies and FAQs. Unlike older menu-based bots, visitors don't have to pick from fixed options.

A good chatbot also knows its limits: when a question is outside its information, involves money or needs judgement, it collects the details and passes the conversation to your team.

What your chatbot can do

  • Answer customer questions

    Delivery, pricing, opening hours, policies and product questions, at any time of day.

  • Qualify leads

    Ask a few questions, capture contact details and send the enquiry to your CRM or sales team.

  • Work inside WhatsApp

    The same assistant in WhatsApp Business, where many customers already message you.

    WhatsApp Business Automation

  • Collect booking requests

    Gather the details for a booking or appointment and send them to the right person.

  • Hand off to your team

    Pass complex or sensitive conversations to a person with a short summary.

AI chatbot examples

Illustrative examples:

  • 01A retail store answering product, delivery and return questions on WhatsApp.
  • 02A service business asking website visitors about their requirement and timeline before a sales call.
  • 03A training institute answering course, fee and schedule questions and collecting enrolment enquiries.

How much does an AI chatbot cost?

AI chatbots are quoted per project. Cost depends on the channels (website, WhatsApp or both), how much information the chatbot answers from, and the systems it connects to. You receive a written quotation after a free consultation, payments follow the 10% / 50% / 40% milestone schedule, and third-party subscriptions such as AI model usage are listed in the quotation. Prices exclude GST.

All services and starting prices

Process

How a project works.

Four steps, each ending with something you can see and approve.

Read the full process
  1. 01

    Enquiry & discovery

    Day 1–2

    Initial project brief & scope discovery

  2. 02

    Scope & booking (10% token)

    Day 3–4

    Approved scope agreement & project slot

  3. 03

    Strategy & production (50% payment)

    Week 1–3

    Active build, staging previews & design iterations

  4. 04

    Approval & handover (40% final)

    Final delivery

    Live deployment, credentials & training handover

What to know before launching a chatbot

  • Answer from approved information

    Limit the chatbot to your own content, so it doesn't guess about prices or policies.

  • Make hand-off easy

    Customers should always be able to reach a person.

  • AI can make mistakes

    Language models can give confident but wrong answers. Anything important, such as prices, refunds or messages to customers, should have clear limits or a review step.

  • Your data and third-party providers

    Most AI features send text to a model provider for processing. Agree in writing which provider is used, which data it receives and how long that data is kept.

Questions about AI Chatbot Development

All frequently asked questions

Can you develop AI chatbots for customer support and lead generation?

Yes. We build AI chatbots for websites and WhatsApp that answer common questions from your own business information, collect enquiry details and hand the conversation to your team when needed.

Can AI help qualify leads and automate follow-ups?

Yes. AI can read each new enquiry, check it against criteria you define, draft a personalised first reply and pass the best-fit leads to your sales team, with follow-ups scheduled in your CRM or on WhatsApp.

Can you automate WhatsApp Business workflows?

Yes. We connect WhatsApp so customers get updates, answers and support in the app they already use, and so enquiries flow into your CRM. CRM and WhatsApp automation setup starts at ₹5,000.

How much does AI development and implementation cost?

It depends on scope: the number of workflows, the systems to connect and the volume of conversations or documents. AI projects are quoted individually after a free consultation, and the written quotation is confirmed before work starts. Third-party subscriptions, such as AI model usage, are listed in the quotation.

How do you handle data privacy, AI security and project ownership?

Your domain, hosting, code and accounts stay registered to your business, and full access is handed over at the end of the project. AI features usually run on a third-party model provider, so the provider used, the data it receives and the points where a person reviews AI output should be agreed in writing before work starts. We do not sell personal information.

Related

Related services.