Skip to content
Sunrise Tech Origin

AI agents

AI agent development with human approval

An AI agent is an assistant that can take actions in your business systems, not just answer questions: it can update a CRM record, create a task, draft a reply or schedule a follow-up. Sunrise Tech Origin builds agents that work within limits you set, with a person approving anything important.

Book a free consultationSee pricing

Last updated:

What is an AI agent, and how is it different from a chatbot?

A chatbot answers questions in a conversation. An agent is given a goal and access to tools, decides which steps to take, and carries them out: looking up an order, updating a record, sending a confirmation.

Because agents act rather than only talk, they need clear limits on what they can change and when they must ask a person.

AI chatbot compared with AI agent
AspectAI chatbotAI agent
Main jobAnswers questions in a conversationCompletes tasks across your systems
Access to your systemsUsually reads your informationCan read and update records
Human oversightHands the conversation to a person when neededAsks for approval before important actions
ExampleAnswers “Where is my order?”Changes the delivery date and confirms it

What an AI agent can do for your business

  • Sales assistant

    Reads a new enquiry, updates the CRM and drafts a first reply for review.

  • Operations assistant

    Checks orders or stock, creates tasks and notifies the right person.

  • Customer service agent

    Handles routine requests, such as changing a delivery date, and passes the rest to your team.

  • Internal assistant

    Finds information across your documents and tools for staff.

How much does an AI agent cost?

AI agents are quoted per project. Cost depends on how many systems the agent works with, how many actions it can take and how much review is built in. You receive a written quotation after a free consultation, payments follow the 10% / 50% / 40% milestone schedule, and third-party subscriptions such as AI model usage are listed in the quotation. Prices exclude GST.

All services and starting prices

Process

How a project works.

Four steps, each ending with something you can see and approve.

Read the full process
  1. 01

    Enquiry & discovery

    Day 1–2

    Initial project brief & scope discovery

  2. 02

    Scope & booking (10% token)

    Day 3–4

    Approved scope agreement & project slot

  3. 03

    Strategy & production (50% payment)

    Week 1–3

    Active build, staging previews & design iterations

  4. 04

    Approval & handover (40% final)

    Final delivery

    Live deployment, credentials & training handover

How to keep an AI agent safe

  • Limited permissions

    An agent should only reach the tools and data its job needs.

  • Approval for important actions

    Payments, refunds, deletions and messages to customers can require a person's approval.

  • A record of every action

    Each action should be logged, so you can see what the agent did and why.

  • AI can make mistakes

    Language models can give confident but wrong answers. Anything important, such as prices, refunds or messages to customers, should have clear limits or a review step.

Questions about AI Agent Development

All frequently asked questions

Do you build AI agents and intelligent business assistants?

Yes. An AI agent goes a step beyond a chatbot: it can take actions in your systems, such as updating a CRM record, creating a task or drafting a reply, within limits you set and with a person approving anything important.

Can you customise AI solutions to match our business workflows?

Yes. Each automation is scoped around how your team already works: which steps stay manual, who approves what, and which systems are involved.

How much does AI development and implementation cost?

It depends on scope: the number of workflows, the systems to connect and the volume of conversations or documents. AI projects are quoted individually after a free consultation, and the written quotation is confirmed before work starts. Third-party subscriptions, such as AI model usage, are listed in the quotation.

How do you handle data privacy, AI security and project ownership?

Your domain, hosting, code and accounts stay registered to your business, and full access is handed over at the end of the project. AI features usually run on a third-party model provider, so the provider used, the data it receives and the points where a person reviews AI output should be agreed in writing before work starts. We do not sell personal information.

Related

Related services.